All work

Featured case study

Hoag Brand System

Building the visual system, practical tools, and operating model behind a complex healthcare brand.

Overview of the Hoag brand system
A flexible org-wide design systemHoag Hospital

Hoag’s brand has to work across patient communications, institute campaigns, editorial storytelling, executive presentations, signage, and internal operations. I led the evolution of a shared system that brought those expressions together without flattening what each audience or moment required.

My contribution
Creative direction, design systems,
standards, and creative operations
Focus
Identity refinement, flexible rules,
reusable tools, and governance
Touchpoints
Figma guidelines, presentations, signage,
collateral, and digital communication
Organization
Hoag Hospital

Create the rules, then prove they could live.

Hoag's creative expression had to support very different moments without feeling fragmented. Institute campaigns, service-line communication, editorial work, events, patient materials, and internal presentations all needed enough consistency to feel unmistakably Hoag and enough flexibility to work for their audience.

I established a more deliberate relationship between color, typography, and hierarchy and created a consistent logo architecture. Those decisions became practical standards and a shared framework teams could use to create and evaluate the work.

Hoag color and typography standards
Hoag brand standards documented in Figma
The brand needed enough consistency to feel unmistakable, and enough flexibility to support a large healthcare ecosystem.

One shared brand, with a clearer visual cue for every institute.

I implemented a distinct accent color for each clinical institute, extending Hoag's core palette while preserving a clear relationship to the parent brand.

For patients, the colors create a faster visual cue in a sea of media and materials. For internal teams, they create more room for expression while keeping every communication visibly connected to one organization.

Hoag's primary brand colors and coordinated institute accent colors
Institute color architecture
The goal was not to make every touchpoint identical, but to make every touchpoint feel like it belonged to the same organization, with the right amount of expression for the moment.
Hoag institute colors applied across patient communications

Turn standards into tools people can actually use.

I translated the standards into practical tools for presentations, signage, publications, patient materials, advertising, email, and everyday collateral. The aim was to reduce reinvention and make the right brand decisions easier for internal teams and external partners.

Where communications needed to connect people with a next step, I introduced QR codes and trackable URLs that created clearer routes to information and a stronger foundation for measuring engagement.

Hoag presentation template
Consistency became less about oversight and more about giving teams the right tools from the start.
Hoag Orange County Business Journal advertisement
Advertising: Orange County Business Journal
Hoag patient brochure
Patient-facing materials: Hospital inpatient handbook

Build the conditions for consistent work.

I designed a clearer operating model for creative work that included shared standards, reusable presentation tools, a more consistent review rhythm, and structured intake for recurring needs.

01

Shared standards and decision rules

02

Reusable templates for recurring needs

03

A clearer review and feedback rhythm

04

Structured intake, ownership, and delivery

In 2026, I implemented Asana across the marketing department, creating a more organized foundation for briefing, reviewing, and delivering work. The operational system made consistency easier to maintain by giving teams shared tools, defined ownership, and a more consistent process for moving work forward.

The outcome

A stronger foundation for creative work across the organization.

The work established a more coherent visual language, practical tools used across the organization, and a more structured operating model for creative work. My role extended from setting the direction to building the standards, workflows, and decision structures that helped teams carry it forward.

Next project / Related case study

All work
Hoag brand experience

Hoag Brand Experience

See how the system carries into communication, environments, and care.